Vehicle use for personal or business is down due to the COVID-19 pandemic restrictions, but deliveries of food and other necessary supplies is up. (Campbell River Mirror)

Vehicle use for personal or business is down due to the COVID-19 pandemic restrictions, but deliveries of food and other necessary supplies is up. (Campbell River Mirror)

COVID-19: ICBC waives fees for cancelling insurance in pandemic

Brokers can renew or lower vehicle coverage by phone or email

With more people following the orders of provincial health officers and staying indoors during the COVID-19 pandemic, fewer drivers are on the road. But don’t expect that to lower your insurance rates just yet, ICBC warns.

B.C.’s provincially owned vehicle insurer announced April 16 it is adding to its earlier 90-day payment deferral option for customers renewing during the coronavirus restrictions. ICBC will be waiving its $30 cancellation fee and $18 re-plating fee for people who choose to cancel their insurance temporarily. Customers will be required to remove the plate from the vehicle while it is not insured and the vehicle must be kept off the road.

“Customers who reinsure May 30 or thereafter will be able to reuse their plate,” ICBC said in a statement. “Customers reinsuring prior to that date will be issued a new plate at no charge and at that time are expected to surrender their plate.”

Fleet vehicle customers are also allowed to suspend their insurance to save money while business activity is curtailed due to pandemic-related emergency orders. People wishing to change their coverage due to driving restrictions or arrange storage insurance can do so by calling their ICBC broker.

ICBC brokers are now set up to do some transactions by phone or email, such as renewing expiring insurance and driver’s licences.

RELATED: Online ICBC renewals, 90-day payment deferral available

RELATED: B.C. moves ahead on removing lawyers from ICBC cases

ICBC also confirmed that customers can use their vehicles for delivery of food or medical products and services, without changing their vehicle use insurance or paying an additional premium. This includes volunteers helping isolated seniors.

For learner licences that are expiring during the pandemic restrictions, the fee for their first knowledge test will be waived once testing resumes. Road tests are also suspended due to the pandemic.

ICBC told Black Press Media that any savings through a reduction in claims costs during the ongoing pandemic will benefit B.C. drivers into next year.

In March, the B.C. government passed legislation that any ICBC surplus must remain within the Crown corporation and be used to benefit motorists.

“We have been directed by government to analyze the impact of the pandemic on our organization, and provide a public update in the coming weeks,” ICBC said in an emailed statement. “That work is underway now, and as it continues, we remain focused on meeting the immediate needs of our customers, in addition to the longer term goal of implementing Enhanced Care coverage and delivering an average 20 per cent rate reduction in 2021.”

Any driver facing financial challenges during COVID-19 is able to access a 90-day deferred payment and ICBC will set up extended payment plans for customers who need that flexibility at the end of the deferral period.

BC legislatureCoronavirusICBC

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Victoria’s Royal Jubilee Hospital took in two COVID-19 patients from Northern Health as part of a provincial agreement. (Black Press Media file photo)
Victoria hospital takes in two COVID-19 patients from Northern Health

Royal Jubilee Hospital takes patients as part of provincial transport network

An aerial shot of Cedar Valley Lodge this past August, LNG Canada’s newest accommodation for workers. This is where several employees are isolating after a COVID-19 outbreak was declared on Nov. 19. (Photo courtesy of LNG Canada)
52 positive COVID-19 cases now associated with LNG Canada site outbreak

Eight cases still active, 44 considered recovered

An aerial shot of Cedar Valley Lodge this past August, LNG Canada’s newest accommodation for workers. This is where several employees are isolating after a COVID-19 outbreak was declared last Thursday (Nov. 19). (Photo courtesy of LNG Canada)
41 positive COVID-19 cases associated with the LNG Canada site outbreak

Thirty-four of the 41 cases remain active, according to Northern Health

Cases have gone up in Northern Health in the past week, as they have all over B.C. (K-J Millar/Black Press Media)
Northern Health reports new highest number of COVID-19 cases in one day

Nineteen cases were reported to Public Health last Tuesday (Nov. 17)

(Needpix.com)
Pandemic has ‘exacerbated’ concerns for B.C. children and youth with special needs: report

Pandemic worsened an already patchwork system, representative says

Janet Austin, the lieutenant-governor of British Columbia, not seen, swears in Premier John Horgan during a virtual swearing in ceremony in Victoria, Thursday, Nov. 26, 2020. Horgan says he will look to fill gaps in the federal government’s sick-pay benefits program aimed at preventing the spread of COVID-19. THE CANADIAN PRESS/Jonathan Hayward
B.C. premier says province prepared to patch holes in new federal sick-pay benefits

Horgan said workers should not be denied pay when they are preventing COVID-19’s spread

Provincial health officer Dr. Bonnie Henry updates B.C.’s coronavirus situation at the legislature, Nov. 30, 2020. (B.C. government)
Hockey team brought COVID-19 back from Alberta, B.C. doctor says

Dr. Bonnie Henry pleads for out-of-province travel to stop

Join Black Press Media and Do Some Good
Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

B.C. Premier John Horgan on a conference call with religious leaders from his B.C. legislature office, Nov. 18, 2020, informing them in-person church services are off until further notice. (B.C. government)
B.C. tourism relief coming soon, Premier John Horgan says

Industry leaders to report on their urgent needs next week

Most Read