Company will continue internet service

  • Feb. 27, 2006 4:00 p.m.

Island Internet customers don’t need to worry about losing their internet service or their e-mail addresses, says a representative of the company which has temporarily taken over the Nanaimo-based internet service provider, Alex Rinfret writes.
John Vickerstaff, vice-president of marketing and consumer services for Uniserve Communications, said Uniserve last week became the court-appointed receiver for Island Internet, and is committed to continuing uninterrupted service for its 5,500 customers on Vancouver Island and the Charlottes.
Mr. Vickerstaff said a disturbing e-mail message received by customers Feb. 20 was the last thing Island Internet senior partners sent out before vacating their offices. The message said that “due to circumstances not directly within our control, the future of Island Internet is uncertain” although they did not anticipate an immediate service disruption.
The next day, customers received an e-mail from Uniserve telling them their Island Internet services would be maintained and outlining some more information about the Vancouver-based company.
Mr. Vickerstaff said Uniserve is managing Island Internet for now, and hopes to end up owning it, although there are legal processes to go through first.
Uniserve provides internet services in many small communities across Canada, and Mr. Vickerstaff described it as offering a higher level of service than large providers like Shaw. For one example, he said, everyone who calls the customer service line gets to talk to a real live operator, not a maze of voice recordings.

Just Posted

RCMP searching for missing Lax Kw’alaams resident

Public urged to help in search for 42-year-old Lawrence Maitland

Queen Charlotte highlights the year that was in 2018 Annual Report

A number of works projects were completed, as well as improvements at the youth centre

Boon Docs, life as a rural doctor tickles the funny bone

Haida Gwaii’s Caroline Shooner draws observations from the medical field

President and CEO leaving Coast Mountain College

Burt will say goodbye to CMNT come September

Marathon day on Haida Gwaii

Totem to Totem race looks to set another participation record

VIDEO: Young couple found dead in northern B.C. had been shot, police say

Chynna Noelle Deese of the U.S. and Lucas Robertson Fowler of Australia were found along Highway 97

VIDEO: Man found dead near B.C. teens’ truck could be linked to a double homicide

RCMP said they are looking for Kam McLeod, 19, and Bryer Schmegelsky, 18, of Port Alberni

Latest plan is to fly trapped fish by helicopter over Big Bar slide

Multi-pronged plan set in motion to freesalmon blocked by landslide in the Fraser River

Family of missing B.C. senior with dementia frustrated with situation, heartened by community support

Nine days since Grace was last seen the question remains: ‘How can an 86-year-old just disappear?’

Unsealed record suggests U.S. man convicted of murdering Vancouver Island couple left DNA on zip tie in 1987

William Talbott is set to be sentenced Wednesday in the murders of Jay Cook and Tanya Van Cuylenborg

Coast Tsimshian sign historic stewardship agreement

Lax Kw’alaams and Metlakatla plan to work as one to preserve traditional lands

Okanagan Air Cadet challenges gender-exclusive haircut policy

Haircut regulation inspires challenge around gender identity

VIDEO: Bystander training gains traction as tool to prevent sexual harassment, violence

Julia Gartley was sexually assaulted after an event, and no one stepped in to help

Two brands of ice cream sandwiches recalled due to presence of metal

The Canadian Food Inspection Agency issued a recall on Iceberg and Originale Augustin brands

Most Read