Corroded connections to blame in Masset outage

  • Nov. 16, 2007 10:00 a.m.

BC Hydro says corroded connections to a transformer were responsible for a Nov. 10 voltage fluctuation which melted equipment at Masset internet provider MHTV. Spokesperson Bob Gammar said linemen responded as soon as they could to an early morning report of arcing at the transformer and irregular voltage. “They discovered corroded connections to the transformer, that was determined to be the cause,” Mr. Gammar said. “The transformer did not fail.” The linemen shut off power to the buildings served by the transformer and repaired it. Mr. Gammar said he is not sure what caused the connections to corrode. Possible causes include wear and tear, and the salty air conditions on the islands. The extra voltage caused an estimated $5,000 to $7,000 worth of damage at MHTV and left the north end without internet or cable TV service for most of the day. MHTV technical director Mike McLeod said the situation could have been even worse. When he and others responded, they could smell smoke before they shut off the power. Mr. Gammar said BC Hydro makes case-by-case decisions on claims for damages, but in general, the power provider does not provide compensation unless a customer can show that the damage was the result of employee negligence. Meanwhile, he advises customers that if they experience unusual power fluctuations or see sparks flying from transformers, they should call BC Hydro right away at 1-888-POWERON and report the location.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

‘At least they’re safe:’ Arrival of new Syrian refugee family to Haida Gwaii delayed due to COVID-19

Operation Refugees says family stuck in Lebanon with no flights, ‘but at least they’re safe’

Council of the Haida Nation releases guidelines for expanding social circles

Next steps also say outdoor spaces such as parks, playgrounds, trails may be reopening for day use

Gudangaay Tlaats’gaa Naay wins ‘Most Outstanding School’ award

B.C. School Sports will present school with banner, add GTN to plaque as winners of 2019-2020 year

‘A time of transition:’ CHN looking to release next steps of pandemic response this week

State of local emergency is in effect; Gaagwiis says CHN developing indicators to guide next steps

Skeena-Bulkley Valley MP Taylor Bachrach urges feds to compensate airline passengers

Letter to transport minister touches on Northwest B.C. tourism operators impacted by COVID-19

B.C. records four new COVID-19 cases, Abbotsford hospital outbreak cleared

Four senior home outbreaks also declared over, eight still active

RCMP, coroner investigate murder-suicide on Salt Spring Island

Two dead, police say there is no risk to the public

B.C. schools see 30% of expected enrolment in schools as in-class teaching restarts amid pandemic

Education minister noted that in-class instruction remains optional

Trudeau avoids questions about anti-racism protesters dispersed for Trump photo-op

Prime minister says racism is an issue Canadians must tackle at home, too

B.C.’s Law Enforcement Torch Run for Special Olympics goes virtual

The annual event partnering RCMP with Special Olympians is dramatically altered by COVID-19

Introducing the West Coast Traveller: A voyage of the mind

Top armchair travel content for Alaska, Yukon, BC, Alberta, Washington, Oregon and California!

Bateman program encourages people to sketch outside, connect with nature

#MyNatureSketch initiative encourages Canadians to become ‘bright-eyed three year olds’

Be cautious expanding COVID-19 bubble, Dr. Bonnie Henry tells B.C.

Senior homes stay off-limits as schools, businesses reopen

Most Read