A person looks at a Canada Revenue Agency homepage in Montreal, Sunday, August 16, 2020. The Canada Revenue Agency says some taxpayers were locked out of their online accounts even though it wasn’t the victim of a cyberattack. THE CANADIAN PRESS/Graham Hughes

A person looks at a Canada Revenue Agency homepage in Montreal, Sunday, August 16, 2020. The Canada Revenue Agency says some taxpayers were locked out of their online accounts even though it wasn’t the victim of a cyberattack. THE CANADIAN PRESS/Graham Hughes

CRA locks some online taxpayer accounts that may have been accessed by outsiders

CRA notified taxpayers Tuesday that their email address had been removed from their account

The Canada Revenue Agency says some taxpayers were locked out of their online accounts even though it wasn’t the victim of a cyberattack.

The tax agency says an internal analysis revealed evidence that an unspecified number of user IDs and passwords may have been accessed by unauthorized individuals “through a variety of means by sources external to the CRA.”

It notified taxpayers Tuesday that their email address had been removed from their account.

Spokesman Charles Drouin says the accounts were not compromised but were locked as a preventive measure.

It is contacting legitimate account holders to unlock their accounts.

Drouin says there is no urgent need for taxpayers to contact CRA imminently unless they are an emergency benefit applicant and have active applications in our system.

“To be clear, these accounts were not impacted by a cyberattack at the CRA,” he wrote in an email.

The CRA reminds Canadians to monitor their accounts for any suspicious activity including unsolicited changes to banking, mailing address or benefit applications made on their behalf.

Canadians are also encouraged to change their passwords regularly.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

taxes

Just Posted

“Skeena,” by John Hudson and Paul Hanslow is one of five fonts in the running to become the default for Microsoft systems and Office programs. (Black Press Media File Photo)
Font named after Skeena River could become the next Microsoft default

One of the five new fonts will replace Calibri, which has been Microsoft’s default since 2007

Daily confirmed COVID-19 cases reported to B.C. public health, seven-day rolling average in white, to May 12, 2021. (B.C. Centre for Disease Control)
B.C. preparing ‘Restart 2.0’ from COVID-19 as June approaches

Daily infections fall below 500 Friday, down to 387 in hospital

A vial of AstraZeneca vaccine is seen at a mass COVID-19 vaccination clinic in Calgary, Alta., Thursday, April 22, 2021. Dr. Ben Chan remembers hearing the preliminary reports back in March of blood clots appearing in a handful of European recipients of the Oxford-AstraZeneca COVID-19 vaccine. THE CANADIAN PRESS/Jeff McIntosh
Science on COVID, VITT constantly changing: A look at how doctors keep up

While VITT can represent challenges as a novel disorder, blood clots themselves are not new

Poached trees that were taken recently on Vancouver Island in the Mount Prevost area near Cowichan, B.C. are shown on Sunday, May 10, 2021. Big trees, small trees, dead trees, softwoods and hardwoods have all become valuable targets of tree poachers in British Columbia as timber prices hit record levels. THE CANADIAN PRESS/Jen Osborne.
Tree poaching from public forests increasing in B.C. as lumber hits record prices

Prices for B.C. softwood lumber reached $1,600 for 1,000 board feet compared with about $300 a year ago

The warm weather means time for a camping trip, or at least an excursion into nature. How much do you know about camps and camping-related facts? (John Arendt - Summerland Review)
QUIZ: Are you ready to go camping?

How many camp and camping-related questions can you answer?

On Friday, May 14 at Meadow Gardens Golf Club in Pitt Meadows, Michael Caan joined a very elite club of golfers who have shot under 60 (Instagram)
Crowds at English Bay were blasted with a large beam of light from an RCMP Air-1 helicopter on Friday, May 14. THE CANADIAN PRESS/Marc Grandmaison
Police enlist RCMP helicopter to disperse thousands crowded on Vancouver beach

On Friday night, police were witness to ‘several thousand people staying well into the evening’

Join Black Press Media and Do Some Good
Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

People shop in Chinatown in Vancouver on Friday, February 5, 2021. THE CANADIAN PRESS/Jonathan Hayward
Vancouver community leaders call for action following 717% rise in anti-Asian hate crimes

‘The alarming rise of anti-Asian hate in Canada and south of the border shows Asians have not been fully accepted in North America,’ says Carol Lee

Sinikka Gay Elliott was reported missing on Salt Spring Island on Wednesday, May 12. (Courtesty Salt Spring RCMP)
Body of UBC professor found on Salt Spring Island, no foul play suspected

Sinikka Elliott taught sociology at the university

Most Read