FILE – Signage for ICBC (Insurance Corporation of British Columbia) is shown in Victoria, B.C., on February 6, 2018. THE CANADIAN PRESS/Chad Hipolito

ICBC to resume road tests in July with priority for rebookings, health-care workers

Tests have been on hold for four months due to COVID-19

After a four-month break, B.C. residents will once again be able to book a road test in July.

On Tuesday (July 7), the Insurance Corp. of B.C. laid out the details of its “phased” reopening plan.

Health-care workers and first responders who need a licence for work will have priority access and can call 1-800-950-1498 to determine if they qualify, and to book.

Motorcycle and recreational trailer tests will begin first, starting up again on Wednesday, with Class 5 and 7 road tests starting up as of July 20. Drivers who had their tests cancelled between March 17 and 30 will get priority and should expect a call from ICBC this week, and not call the auto insurer themselves.

All other customers are asked to book online if possible as phone lines will be busy as tests start up again. The auto insurer began taking appointments for commercial road tests and knowledge tests in June.

Spokesperson Joanna Linsangan said everyone who comes in for a road tests will be subject to a health screening, and may be asked to rebook if they cannot answer the questions, or do not pass. Both the test taker and the instructor will wear medical grade masks during the exam, and the instructor may wear more personal protective equipment as well. For anyone who is unable to wear a mask for medical reasons, a face shield will be offered.

But before people come in, Linsangan said drivers should look over the vehicle safety checklist to make sure they’re not turned away.

“The number one item is to make sure interior of your vehicle is clean,” she told Black Press Media by phone Tuesday.

Linsangan said with 55,000 cancelled appointments that ICBC will have to rebook, drivers can expect it to take some time to clear the backlog.

“But to reduce the stress, we’re exploring an appointment-based system when it come to other driver services [that typically were not by-appointment],” she said, “so that we are able to manage the volume of people who walk in.”

READ MORE: ICBC resumes road tests for commercial driver licences

For drivers who cancelled their insurance during the height of the pandemic, ICBC is warning that their policies might not cost the same when they are reinstated.

“Policy cost changes could happen because of a number of factors, such as converting to the new insurance system, at fault claims or optional rate changes,” ICBC said in a statement. “However, customers may be experiencing these price changes earlier than they normally would have because of the cancellation.”

The auto insurer sad that drivers who receive higher policy costs when they reinsure won’t see an increase until their former insurance expiry dates.

“ICBC will be identifying these customers in the coming weeks and automatically mailing them a cheque,” the auto insurer said.


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

CoronavirusICBC

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Two Kwuna sailings cancelled on B.C. Day

BC Ferries making schedule adjustments on Aug. 3 to facilitate charter flight

Fishing lodge ‘shocked’ by B.C. ban on non-resident travel to Haida Gwaii

West Coast Fishing Club ‘shocked and stunned’ by travel restriction put in place July 30

From the archives of the Haida Gwaii Observer

50 YEARS AGO (1970): The Seismology Division of the Department of Energy,… Continue reading

Province restricts non-resident travel to Haida Gwaii amid COVID outbreak

Provincial staff will help enforce travel restrictions from islands, mainland

COVID-19: No new cases on Haida Gwaii in past 24 hours

Old Massett invites residents to take part in ‘Elders Compassion Contest’

VIDEO: Otter pups learn to swim at B.C. wildlife rescue facility

Watch Critter Care’s Nathan Wagstaffe help seven young otters go for their first dip

Alleged impaired driver sparks small wildfire near Lytton after crash: B.C. RCMP

Good Samaritans prevented the blaze from getting out of control

Travel restrictions inspiring co-operation in border communities

Small border towns are asking for exemption to travel ban

B.C. First Nation adopts ‘digital twinning’ software to better manage territory

Software allows users to visualize what a mountain might look like if the trees on its slopes were logged

All inquiry recommendations implemented after fatal Port Hardy RCMP shooting: Ministry

The Independent Investigations Office of B.C. cleared the RCMP officers involved of wrongdoing

Leave your deets when dining: Restaurants taking personal info to trace COVID-19

Health officials say indoor dining presents a higher risk

Raptors kneel for both American and Canadian anthems ahead of tipoff

Majority of players have substituted their names on the backs of their jerseys with racial and social justice messages

Wild’s Mathew Dumba makes anti-racism speech, kneels ahead of Blackhawks vs. Oilers

Matt Dumba, 26, took to center ice to speak on behalf of fellow members of the Hockey Diversity Alliance

Most Read