Islanders urged to complain about slow mail

  • Mar. 6, 2009 5:00 p.m.

The village of Port Clements wants islanders who don’t like our current level of service from Canada Post to make their voices heard. Council members voted Monday night (March 2) to distribute as widely as possible a letter from Canada Post president Moya Greene, which includes a toll-free number for reporting slow mail incidents. Ms Greene’s letter arrived in response to a flood of complaints from islanders since Canada Post stopped using air to deliver mail to and from the islands in mid-September. Ms Greene wrote that it was Air Canada’s decision to cancel its service agreements with Canada Post, and that the corporation’s new air carrier does not serve all areas of the country, including the Charlottes. Canada Post can meet its delivery standards using BC Ferries instead, she wrote. And if delivery standards aren’t being met, she wants to hear about it. Council members were not impressed. “It’s the same old thing, passing the buck,” said councillor Cam Traplin. “There are airlines flying into Sandspit and Masset. What is the problem that they can’t give us air mail?” A senior attending the meeting said that once again, he had not yet received his monthly pension cheque. It was supposed to have arrived Feb. 27, he said. Council then voted to write back to Canada Post expressing its continuing dissatisfaction with the mail service, and also to distribute the information in Ms Greene’s letter to as many islanders as possible. The number to call to report incidents of slow mail is 1-800-267-1177.