Minister opens federal pay centre, says troubled Phoenix system improving

Phoenix has caused so many snafus across the country with a backlog of 625,000 transactions

The federal government is trying to hit the reset button on its bid to repair and replace the problem-plagued Phoenix pay system.

Federal cabinet minister Carla Qualtrough was dispatched Friday to Miramichi in northeastern New Brunswick, where she officially opened the centralized Public Service Pay Centre, which processes paycheques for 300,000 federal employees.

The feel-good photo-op for the public services minister comes just over two years after the government implemented the IBM-built Phoenix system, saying it would save taxpayers more than $70 million annually.

Instead, Phoenix has caused so many snafus across the country that the backlog of transactions stood at 625,000 in March.

That number is expected to dip only slightly when the latest figures are released later this month, however Qualtrough says a pilot project developed at the centre will be rolled out across the country to ensure more timely payments.

Under Phoenix, tens of thousands of civil servants have been underpaid, overpaid or not paid at all for long periods since 2016, which has prompted protests across the country.

In February, Qualtrough issued a public apology on behalf of the government.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Just Posted

Reverend Lily Bell wins Lions’ Lifetime Achievement Award

She loves dancing, singing and the colour yellow. She is a Raven,… Continue reading

BC SPCA constable visits Haida Gwaii

Special Constable John Meneray shook plenty of hands and a few paws… Continue reading

Nathan Cullen hosts ‘Create Your Canada’ contest

Local MP Nathan Cullen has a contest for people who catch themselves… Continue reading

In Pictures: Masset Main Street packed for Harbour Day

Sunshine and a fun set of games, sports, BBQs, fish bakes, pancake… Continue reading

Province to fund social housing in Queen Charlotte

People who are homeless or at risk of homelessness will soon have… Continue reading

Police release video on how to ‘run, hide, fight’ if there’s an active shooter

Vancouver police offer video with input from E-Comm, BC EHS, Vancouver Fire and Rescue

Two-year-old found unresponsive in pool

Mission RCMP located toddler after she went missing from a local daycare

Toronto opening 800 emergency spaces to deal with influx of refugee claimants

Beginning Thursday, Toronto will temporarily house refugee claimants and new arrivals in 400 beds in the city’s east end.

Breaking: Trump cancels summit with North Korea

Trump cancels June 12 summit with North Korea’s Kim, citing ‘tremendous anger and open hostility’ in recent statement

Rivers rising: Floods in B.C., New Brunswick a warning of what’s to come

In B.C., thousands of residents are returning to homes this week marked with red or yellow signs indicating a health inspection is necessary

North Korea demolishes nuke test site with series of blasts

North Korea has carried out what it says is the demolition of its nuclear test site in the presence of foreign journalists.

Wildfire sparks near perimeter of devastating 2017 Elephant Hill fire

Ground crews and aircraft are responding to an estimated 50 hectare wildfire approximately 55 kilometers northwest of Kamloops, near the Deadman Vidette Road.

Study recommends jurors receive more financial and psychological support

Federal justice committee calls for 11 policy changes to mitigate juror stress

Research needed on impact of microplastics on B.C. shellfish industry: study

SFU’s department of biological sciences recommends deeper look into shellfish ingesting microbeads

Most Read