Not-so-smart meters getting fixed

  • Nov. 11, 2013 3:00 p.m.

BC Hydro technicians are visiting almost every building on Haida Gwaii in an effort to smarten up previously-installed smart meters. Spokesperson Dave Mosure said BC Hydro recently realized that most customers on the islands have smart meters that are not communicating with the rest of the network. “This is a unique situation because Haida Gwaii’s power infrastructure is different from the rest of the province – their grid is not connected to our main grid,” Mr. Mosure said. To fix the problem, field technicians are making a small configuration change to the meters. The work resolves the issue immediately, he said, and the customer doesn’t have to be present for the work to be done. “There will be no impact to the customers’ bills because electricity consumption is being recorded accurately and meter data is being downloaded manually as we complete this work,” Mr. Mosure said. “We appreciate our customers’ patience and understanding as we complete this work.”