(Public Domain Pictures photo)

UPDATE: Cable, internet restored for GwaiiComm, Mascon customers impacted by outage

GwaiiTel says cut fibre has been repaired; advised people to contact BC 1 Call before digging

Service has been restored for GwaiiComm and Mascon customers who were without cable and internet for most of Monday.

In a Facebook post around 10 p.m. on May 25, GwaiiTel announced technicians had repaired a fibre that had been cut and advised people to call BC 1 Call at 1-800-474-6886 before they dig or request a locate line at bc1c.ca.

“Thanks to the techs putting in a long and muddy day the fibre cut has been repaired,” the post said. “Damage was not as extensive as originally thought but was still pretty serious.”

GwaiiTel had announced it was aware of the outage and had dispatched technicians just before 10 a.m.

ALSO READ: Oxford PhD candidate researching how internet impacts life on Haida Gwaii

Do you have something to add to this story or something else we should report on? Email:
karissa.gall@blackpress.ca.


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