Port still not satisfied with postal service

  • Jan. 8, 2010 1:00 p.m.

Fresh claims by Canada Post that mail delivery to the islands meets standards were greeted with skepticism by Port Clements council members Monday night (Jan. 4). Council members read a letter from Canada Post Corp. chief executive Moya Greene in response to their previous complaints about slow mail. Ms Greene said Canada Post is monitoring service to the Charlottes “very closely” and that a review confirms remote delivery standards are being met. “Our published delivery standards from Vancouver and other areas in British Columbia are eight business days for regular parcel mail, six business days for lettermail and five business days for priority courier and xpresspost items,” Ms Greene wrote. “These service commitments have been in place for many years and we will maintain them by using the BC Ferry services.” Council members voted to write back saying that there continue to be problems with the mail service and they are not satisfied. “Their remote delivery standards are totally unacceptable to this community and the islands as a whole,” said councillor Wally Cheer.