An airplane prepares to land at Pearson International Airport in Toronto, September 30, 2004. Canadians will soon have their say on the future of airline passenger rights with the Canadian Transportation Agency planning broad public consultations on new regulations. THE CANADIAN PRESS/Adrian Wyld

Transport watchdog fines four airlines $45,000 under new passenger bill of rights

Fines doled out by the Canadian Transportation Agency last week

Canada’s transport watchdog has slapped four of the country’s biggest airlines with $45,000 in fines for violating new passenger protection rules.

WestJet Airlines Ltd. was fined $17,500, Air Canada was fined $12,500, and Air Transat and Porter Airlines were fined $7,500 for breaching federal regulations.

Doled out by the Canadian Transportation Agency last week, the fines are the first under the country’s new passenger bill of rights, which came into effect July 15.

The rules state airlines must display a notice at the check-in desk, self-service kiosks and departure gate that passengers who are denied boarding or whose luggage is lost or damaged may be entitled to compensation.

READ MORE: Airline passengers to get cash for lost baggage, getting bumped in new bill of rights

The regulator says airlines failed to alert travellers to their rights ahead of several flights out of Halifax, Quebec City, Calgary and Edmonton between July 22 and Aug. 7.

Ottawa brought in the new rules to beef up compensation for passengers subjected to delayed flights and damaged luggage. They have been met with blowback from industry — which is challenging the regulations in court — as well as consumer advocates, who say they leave loopholes for airlines to sidestep penalties.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

B.C. mogul sells Naikoon properties to parks system in $1 million deal

NIHO founder Rudy Nielsen sells 320 acres to BC Parks; Ministry statement expected in ‘coming months’

B.C. premier ‘not going to be apologetic’ about closure of Haida Gwaii fishing lodges

Horgan says ‘public health takes the priority’ over business in implementation of travel restriction

Regional district proposes closure of unmonitored recycling bins, new depot for Masset

Proposed updates to Solid Waste Management Plan aim to reduce waste on Haida Gwaii, save money

Rainmakers of Haida Gwaii set to perform for Special Woodstock

20th festival will feature musicians with special needs and other bands from around the world

Boon Docs comics illustrate Haida Gwaii health staff ‘Behind the Mask’

Family doctor and cartoonist Caroline Shooner shares inspiration for new comic series

371 British Columbians battling COVID-19, health officials confirm

Thursday (Aug. 6) saw a second straight day of nearly 50 new confirmed cases

Visitors and non-residents entering closed remote B.C. First Nation’s territories

With limited resources, they say they don’t have any authority or power to enforce the closures

UBC loses appeal on Fisheries Act convictions

BC Supreme Court upholds order to pay $1.55-million fine

Masks to be mandatory on BC Transit, TransLink starting Aug. 24

Both BC Transit and TransLink made the announcement in separate press releases on Thursday

Acclaimed B.C. actor Brent Carver passes away

Carver, one of Canada’s greatest actors with a career spanning 40 years, passed away at home in Cranbrook

B.C. would not send students back to school if there was ‘overwhelming risk’: Horgan

Plan has left many parents across the province worried about their children’s safety

Canucks blank Wild 3-0, take series lead in penalty-filled NHL qualifying clash

Jacob Markstrom stops 27 shots to lead Vancouver past Minnesota

North Okanagan man chains himself to tree in protest of construction

Crews began work clearing space for a new facility Thursday, Aug. 6

Most Read