Weather hits internet, briefly

  • Jan. 4, 2012 11:00 a.m.

Dramatic weather damage to a Telus dish on the mainland caused an only a brief outage in internet service to the islands in December.The forty-foot dish on Copper Mountain, near Terrace, was damaged by weather on Dec. 23. Telus used a back-up dish to restore service to the islands, as well as routing through a Citywest cable.That it was only a two hour outage in service “speaks to the resiliency of the infrastructure”, said Shawn Hall from Telus Media Relations. “We had never seen anything like that weather event. We had four technicians sleeping on the mountain top over the holidays servicing the dishes.” Mr. Hall said the conditions were so bad staff had to be transported to the site at the top of Copper Mountain in snow cats.The service went from being bounced from dish to dish, to going dish to cable, said qcislands.net’s Jim Pazarena. “It actually sped it (internet service) up, it’s a benefit, even though the internet was down for a bit.””Haida Gwaii is using the Citywest fibre direct to Terrace, the network appears to be a little faster,” said Mike Mcleod of McTech computers in Masset.