Where are the missing numbers?

  • Feb. 21, 2011 5:00 a.m.

Canpages Northwest Region phone book for 2011 is missing something this year, something important to islanders, particularly in Skidegate and Queen Charlotte. Somehow, most of the phone numbers starting with 559 are missing. There are 626 numbers, 557 numbers and 637 numbers, but few 559 numbers, no individual listings, just business, and not all the businesses at that. Nor are the names of any islanders with residential 559 numbers listed. They’re all missing. “I have spoken with the company and regretfully there were some localized residential numbers omitted due to an issue with the listings data,” Jennifer Barron of High Road Communications told the Observer on February 14, “However, Canpages has since resolved the issue and put a mechanism in place to ensure these numbers are included in the next distribution.” Ms Barron also said Canpages had checked its online directory at www.Canpages.ca, “and the residential listings appear to be showing up for the exchanges that were missed in the book.” The Canpages phone book, which covers the entire northwest, was delivered free of charge to islanders earlier this month. It’s a lot less useful this year than it was last year.

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