FILE – Many airlines and hotels are offering free cancellation due to the COVID-19 pandemic. (Unsplash)

Worried about your vacation amid the COVID-19 pandemic? Here’s what you can cancel

Many airlines, hotels and Airbnbs have updated policies due to the novel coronavirus

Were you looking forward to a vacation this spring but are now worried about the COVID-19 pandemic?

You may be able to cancel free of charge, especially if you are travelling to an area listed in a Canadian travel advisory. As of Thursday, B.C. health officials have advised against all travel outside of Canada, including into the U.S.

For hotel stays and airlines outside of Canada, check with your airline, your hotel or your travel agent for their cancellation policies. Some travel insurance is continuing to cover COVID-19 but many providers are not, deeming it a “known circumstance,” which is typically excluded from coverage. Trip cancellation insurance may be an option for those who booked before news of COVID-19 broke.

READ MORE: B.C. recommends no travel outside Canada during coronavirus pandemic

READ MORE: Thinking of travelling? Your insurance policy might not cover COVID-19

READ MORE: Canada’s top doctor warns against travelling on cruise ships over COVID-19

Air Canada

Air Canada is cancelling or suspending a variety of flights and routes due to COVID-19. All routes to China are suspended till April 30, while many flights to Europe, Asia and around the world are suspended for several weeks.

For exact details on route suspensions go to: https://www.aircanada.com/ca/en/aco/home/book/travel-news-and-updates/2020/china-travel.html.

According to Air Canada, customers with cancelled flights will be notified. Some people will be eligible for a refund. To apply, visit: https://accc-prod.microsoftcrmportals.com/en-CA/reservation.

WestJet

Following Prime Minister Justin Trudeau’s message telling Canadians abroad to come home and for those here to not leave the country, WestJet is suspending international ticket sales as of 11 p.m. PT on Wednesday.

At end of day Sunday, WestJet will suspend all commercial international flights for a 30-day period. After that, CEO Ed Sims said the airline will focus on repatriation and rescue flights.

Sunwing

Sungwing is suspending all southbound flights and vacations between March 17 and April 9. Customers can get either a full refund in the original manner of payment or as a travel credit. Those opting for a travel credit will get an extra $100.

Swoop

In a statement on the company’s website, Swoop said travellers booked on flights between Canada and the United States, Mexico and Jamaica, between March 14 and May 20, have been contacted by email with instructions on how to cancel for Swoop travel credits.

Everyone who is not a Canadian citizen or resident, or others exempted by Prime Minister Justin Trudeau, will be denied boarding to flights going to Canada. All people with symptoms will be denied boarding.

Cruises

Major cruise lines, including Princess Cruises and Viking Cruises, have cancelled trips for the next two months. Princess Cruises has cancelled operations for 60 days, which Viking has cancelled until May 1.

READ MORE: Princess Cruises, Viking Cruises pause global operations due to COVID-19

Airbnb

People who have made reservations for stays and experiences on or before March 14, for check-in dates between March 14 and April 14 may cancel before check-in.

Reservations made on or before March 14 but with a check-in date after April 14 will not be up for free cancellation, except if the host or guest have tested positive for COVID-19. The host’s usual cancellation policy will apply.

People who have booked an Airbnb in China may be covered by a separate policy: https://www.airbnb.ca/help/article/2730/mainland-china-extenuating-circumstances-for-covid19.


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

CoronavirusFamily VacationsHolidays

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

BC Ferries able to restrict travel for sick passengers

Ferries working on schedule shifts to keep workers safe

Haida Gwaii libraries launch new online sign-up service, 24/7 WiFi

Residents without library cards can now sign up online, access eLibrary

Canadian ferry operators call for inclusion in COVID-19 travel restrictions

Domestic travel restrictions should include ferries, operators say

Ray of sunshine: Sandspit station forecasts clear skies all week

Meteorologist Bobby Sekhon says nice weather is ‘certainly a welcome change’

UPDATE: Man drowns crossing Skeena River

59-year old Prince Rupert victim pronounced dead at Mills Memorial

B.C. records first at-home death from COVID-19, but 70+ hospital patients have recovered

Total of 970 novel coronavirus cases in B.C., with the majority in the Lower Mainland area

Pay parking suspended at B.C. hospitals due to COVID-19

Temporary free parking reduces need for keypads, contact

Canada expands 75% wage subsidy to COVID-19 affected businesses of all sizes: Trudeau

Program will provide up to $847 per week for each worker

Helping those at risk, one piece of paper at a time through ‘isolation communication’

Simple paper tool during pandemic making its way across Canada thanks to social media.

‘Back to school, in a virtual way’ for B.C. students in COVID-19 pandemic

Province adds online resources to help parents at home

Canadian COVID-19 round-up: Air Canada cuts 15,000 jobs, 90% of flights

Comprehensive Canadian news update as of 2:30 p.m., Monday, March 30.

Cruise ships, one with COVID-19 on board, carry Canadians covertly through Panama Canal

Zaandam, Rotterdam pass through canal under cover of darkness in face of local protests

’The energy sector is destroyed beyond repair’: expert on COVID-19’s impact on economy

‘That’s never been heard of before; no one sells oil for $4 a barrel.’ – Dan McTeague

Most Read