ICBC

Salmon Arm ICBC Service centre. Lachlan Labere/ Salmon Arm Observer

Backlog: New drivers travel from as far as Prince Rupert for road test in Salmon Arm

Salmon Arm man unable to get his road test until late November in Kelowna

Salmon Arm ICBC Service centre. Lachlan Labere/ Salmon Arm Observer
ICBC’s new fairness officer will make recommendations to resolve customer complaints and improve the decision-making process. (file)

Fairness officer role approved as ICBC launches enhanced care auto insurance

New position is expected to be in place by the end of the year

ICBC’s new fairness officer will make recommendations to resolve customer complaints and improve the decision-making process. (file)
Signage for ICBC, the Insurance Corporation of British Columbia, is shown in Victoria, B.C., on February 6, 2018. THE CANADIAN PRESS/Chad Hipolito

$150 refunds issued to eligible customers following ICBC’s switch to ‘enhanced care’

Savings amassed from the insurance policy change will lead to one-time rebates for close to 4 million customers

Signage for ICBC, the Insurance Corporation of British Columbia, is shown in Victoria, B.C., on February 6, 2018. THE CANADIAN PRESS/Chad Hipolito
File photo

B.C. moves to bar people with unpaid COVID fines from getting, renewing driver’s licence

Only 14% of people have paid their fines as of May 8

File photo
The Attorney General’s Ministry says certain disputes may now be resolved through either a tribunal or the court system, pending its appeal of a B.C. Supreme Court decision that reduced the tribunal’s jurisdiction. (AP Photo/Mark J. Terrill)

Court of Appeal grants partial stay in ruling on B.C. auto injuries

B.C. trial lawyers challenged legislation brought in to cap minor injury awards and move smaller court disputes to the Civil Resolution Tribunal

The Attorney General’s Ministry says certain disputes may now be resolved through either a tribunal or the court system, pending its appeal of a B.C. Supreme Court decision that reduced the tribunal’s jurisdiction. (AP Photo/Mark J. Terrill)
B.C. Attorney General David Eby talks during a press conference at Legislature in Victoria, B.C., on Thursday, May 9, 2019. THE CANADIAN PRESS/Chad Hipolito

B.C. applying for stay in court after court rules ICBC tribunal partly unconstitutional

Attorney-General David Eby stands by the government’s plan, which aims to divert minor claims to the tribunal

B.C. Attorney General David Eby talks during a press conference at Legislature in Victoria, B.C., on Thursday, May 9, 2019. THE CANADIAN PRESS/Chad Hipolito
Shari O’Neill thinks mailing rebate cheques for less than $5 is wasteful and will amount to “stale cheques,” a loss of savings for ICBC customers. (Twitter/Shari O’Neill)

‘A colossal waste’: B.C. woman questions why ICBC issued $1 rebate cheque

Shari O’Neill says the corporation should credit rebates less than $5 into customer accounts

Shari O’Neill thinks mailing rebate cheques for less than $5 is wasteful and will amount to “stale cheques,” a loss of savings for ICBC customers. (Twitter/Shari O’Neill)
FILE – Signage for ICBC (Insurance Corporation of British Columbia) is shown in Victoria, B.C., on February 6, 2018. THE CANADIAN PRESS/Chad Hipolito

ICBC COVID rebate cheques may be delayed weeks due to cyberattack

Client information secure, Public Safety Minister Mike Farnworth says

FILE – Signage for ICBC (Insurance Corporation of British Columbia) is shown in Victoria, B.C., on February 6, 2018. THE CANADIAN PRESS/Chad Hipolito
Rising accident rates and payout costs have contributed to billion-dollar deficits at ICBC. (Comox Valley Record)

B.C. appealing decision keeping ICBC injury cases in court

David Eby vows to ‘clip wings’ of personal injury lawyers

Rising accident rates and payout costs have contributed to billion-dollar deficits at ICBC. (Comox Valley Record)
B.C. Attorney General David Eby introduces former NDP cabinet minister Joy MacPhail as chair of the ICBC board Aug. 19, 2018. (B.C. government)

Judge rejects taking lawyers out of minor ICBC injury cases

David Eby vows battle against ‘personal injury industry’

B.C. Attorney General David Eby introduces former NDP cabinet minister Joy MacPhail as chair of the ICBC board Aug. 19, 2018. (B.C. government)
The fine for changing lanes or merging over a solid line costs drivers $109 and two penalty points in B.C. (Screenshot via Google Street View)

B.C. drivers caught crossing, merging over solid white lines face hefty fine

Ticket for $109, two penalty points issued under Motor Vehicle Act for crossing solid lines

The fine for changing lanes or merging over a solid line costs drivers $109 and two penalty points in B.C. (Screenshot via Google Street View)
New rates are set to kick in on May 1, marking the largest reduction in ICBC’s 40-year history. (Pixabay.com)

ICBC gets green light to slash car insurance rates by 15% starting in May

The new rates are set to kick in on May 1

New rates are set to kick in on May 1, marking the largest reduction in ICBC’s 40-year history. (Pixabay.com)
B.C. Public Safety Minister Mike Farnworth defends government actions in the legislature, Feb. 19, 2020. (Hansard TV)

ICBC applies for 15% rate decrease as lawyers pushed out

Resolution tribunal to determine most injury awards

B.C. Public Safety Minister Mike Farnworth defends government actions in the legislature, Feb. 19, 2020. (Hansard TV)
A glimpse of some of the 480 (approx) cars written off as a result of the acid spills along the Trail highway in 2018. Photo: Trail Times

2 years after huge highway acid spill, Kootenay Ford dealer’s frustration grows with ICBC

Trail AM Ford owner Dan Ashman says he just wants fair compensation from ICBC

A glimpse of some of the 480 (approx) cars written off as a result of the acid spills along the Trail highway in 2018. Photo: Trail Times
The NDP are promising to provide drivers a rebate on any ICBC earnings during the pandemic, while the BC Liberals have pledged to hold a referendum on Surrey’s police transition. (The Canadian Press/Black Press Media)

NDP promise ICBC rebate as BC Liberals pledge to hold referendum on Surrey policing

The auto insurer saw a 37 per cent reduction in claims between April and June of this year

The NDP are promising to provide drivers a rebate on any ICBC earnings during the pandemic, while the BC Liberals have pledged to hold a referendum on Surrey’s police transition. (The Canadian Press/Black Press Media)
Speedometer (Pixabay.com)

British Columbians divulge worst driving habits in survey

Finder.com looks into dangerous and reckless driving habits across the country

Speedometer (Pixabay.com)
(Pixabay photo)

Questions raised over lack of driver rebate as ICBC reports $329.5M in pandemic savings

Attorney General David Eby says law now requires any surplus to benefit drivers

(Pixabay photo)
ICBC sells its products through a network of 900 private insurance brokers around B.C. (Tom Fletcher/Black Press)

ICBC adding road tests to catch up on COVID-19 backlog

Failed tests, pandemic precautions add to wait time

ICBC sells its products through a network of 900 private insurance brokers around B.C. (Tom Fletcher/Black Press)
FILE – Signage for ICBC (Insurance Corporation of British Columbia) is shown in Victoria, B.C., on February 6, 2018. THE CANADIAN PRESS/Chad Hipolito

ICBC moves to appointment-based system for all in-office driver services

Services include licence renewals, knowledge tests, tickets

FILE – Signage for ICBC (Insurance Corporation of British Columbia) is shown in Victoria, B.C., on February 6, 2018. THE CANADIAN PRESS/Chad Hipolito
B.C. Attorney General David Eby introduces former NDP cabinet minister Joy MacPhail as chair of the ICBC board Aug. 19, 2018. (B.C. government)

Hefty undeclared driver charges piling up, ICBC warns customers

Average extra penalty $2,971 after an at-fault accident

B.C. Attorney General David Eby introduces former NDP cabinet minister Joy MacPhail as chair of the ICBC board Aug. 19, 2018. (B.C. government)