Retail

Shoppers wait in line at an electronics store in Calgary, Alta., Friday, Nov. 27, 2020, amid a worldwide COVID-19 pandemic. THE CANADIAN PRESS/Jeff McIntosh

Black Friday arrives with little fanfare as stores launch sales ahead of retail event

Supply chain concerns have changed the nature of holiday shopping

Shoppers wait in line at an electronics store in Calgary, Alta., Friday, Nov. 27, 2020, amid a worldwide COVID-19 pandemic. THE CANADIAN PRESS/Jeff McIntosh
People pass a large Christmas tree as they go shopping on Christmas Eve at a mall in Ottawa, Thursday, Dec. 24, 2020. A Retail Council of Canada survey says Canadians are planning to spend more this holiday season as they prepare to return to stores a year after the COVID-19 pandemic prompted many to shop online. THE CANADIAN PRESS/Justin Tang

Canadians to spend big on holidays, return to shopping malls, multiple surveys find

Accenture: Canadians will spend an average of $635 in 2021, an increase of more than 23 per cent

People pass a large Christmas tree as they go shopping on Christmas Eve at a mall in Ottawa, Thursday, Dec. 24, 2020. A Retail Council of Canada survey says Canadians are planning to spend more this holiday season as they prepare to return to stores a year after the COVID-19 pandemic prompted many to shop online. THE CANADIAN PRESS/Justin Tang
Mastermind Toys CEO Sarah Jordan poses in this November 2021 handout photo. THE CANADIAN PRESS/HO - Mastermind Toys

Depth of Black Friday discounts depends on resiliency of retailers’ supply chains

Analyst says retailers may back off on on discounts because they don’t have the inventory

Mastermind Toys CEO Sarah Jordan poses in this November 2021 handout photo. THE CANADIAN PRESS/HO - Mastermind Toys
Temporary changes to allow for wholesale pricing for the hospitality industry were implemented June 2020 and set to expire March 31.	(Pixabay photo)

Pubs, restaurants to pay wholesale prices on liquor permanently in COVID-recovery

Pre-pandemic, restaurateurs and tourism operators paid full retail price on most liquor purchases

Temporary changes to allow for wholesale pricing for the hospitality industry were implemented June 2020 and set to expire March 31.	(Pixabay photo)
People wait in line to enter a Costco store in Toronto on Monday, April 13, 2020. Canadians who weren’t happy with some of their holiday gifts or who changed their mind after making purchases might face trouble when trying to get their money back. THE CANADIAN PRESS/Nathan Denette

Ask about COVID-19 return policies as you shop to avoid disappointment later: experts

Canada has no laws requiring retailers to accept returns, but provinces have some rules

People wait in line to enter a Costco store in Toronto on Monday, April 13, 2020. Canadians who weren’t happy with some of their holiday gifts or who changed their mind after making purchases might face trouble when trying to get their money back. THE CANADIAN PRESS/Nathan Denette
Shoppers take advantage of Boxing Day deals at the Rideau Centre in Ottawa, Thursday, Dec. 26, 2019. THE CANADIAN PRESS/ Patrick Doyle

Boxing Day’s shot to return to its ‘glory days’ stymied by lockdowns: Retail experts

The spending spree will likely be a ‘sad’ and ‘lacklustre’ shell of its usual self

Shoppers take advantage of Boxing Day deals at the Rideau Centre in Ottawa, Thursday, Dec. 26, 2019. THE CANADIAN PRESS/ Patrick Doyle
A woman in a face mask exits Le Chateau at Guildford Town Centre in Surrey, B.C., Friday, Dec. 4, 2020. The clothing store is going out of business amid the global COVID-19 pandemic. THE CANADIAN PRESS/Marissa Tiel

Pandemic shutdowns the last straw for some Canadian retailers, push others to brink

Some retail chains went into 2020 already saddled with massive debt and too many stores

A woman in a face mask exits Le Chateau at Guildford Town Centre in Surrey, B.C., Friday, Dec. 4, 2020. The clothing store is going out of business amid the global COVID-19 pandemic. THE CANADIAN PRESS/Marissa Tiel
Shoppers carry bags as they cross a street in San Francisco, Nov. 29, 2019. THE CANADIAN PRESS/AP-Jeff Chiu

‘A captive market:’ U.S. border closure keeps Black Friday shoppers in Canada

Black Friday originated in the United States as a post-Thanksgiving shopping event

Shoppers carry bags as they cross a street in San Francisco, Nov. 29, 2019. THE CANADIAN PRESS/AP-Jeff Chiu
A sign informing guests of guidelines due to COVID-19 is seen at Playland amusement park at the Pacific National Exhibition, in Vancouver, on Friday, July 10, 2020. The park is now open Fridays, Saturdays and Sundays with a limited number of rides operating under reduced capacity due to COVID-19. Guests must purchase admission ahead of time online for one of two daily time slots and are also required to wear face masks while waiting in lines and while on rides. The park is closed for an hour each afternoon for sanitization. THE CANADIAN PRESS/Darryl Dyck

Retail Council of Canada asks B.C. to mandate masks to help with aggressive customers

Multiple other provinces have required masks to be worn indoors

A sign informing guests of guidelines due to COVID-19 is seen at Playland amusement park at the Pacific National Exhibition, in Vancouver, on Friday, July 10, 2020. The park is now open Fridays, Saturdays and Sundays with a limited number of rides operating under reduced capacity due to COVID-19. Guests must purchase admission ahead of time online for one of two daily time slots and are also required to wear face masks while waiting in lines and while on rides. The park is closed for an hour each afternoon for sanitization. THE CANADIAN PRESS/Darryl Dyck
A woman looks at toys at a Toys “R” Us store in Guelph, Ont. in this undated handout photo. While holiday spending is expected to be muted this year overall, toy retailers like Toys “R” Us are expecting strong sales as parents aim to give kids a “normal” holiday. THE CANADIAN PRESS/HO, Toys “R” Us *MANDATORY CREDIT*

‘Flying off the shelves’: Toys likely bright spot amid muted holiday retail season

Retailers say some inventory is already thin as people shop earlier than normal

A woman looks at toys at a Toys “R” Us store in Guelph, Ont. in this undated handout photo. While holiday spending is expected to be muted this year overall, toy retailers like Toys “R” Us are expecting strong sales as parents aim to give kids a “normal” holiday. THE CANADIAN PRESS/HO, Toys “R” Us *MANDATORY CREDIT*
Hudson’s Bay Co. holds its annual meeting of shareholders in Toronto on June 3, 2016. Two landlords of the Hudson’s Bay Co. are suing the retailer for unpaid rent, alleging the iconic department store that anchors shopping malls across Canada hasn’t paid its bills at multiple locations since April. THE CANADIAN PRESS/Christopher Katsarov

Landlords sue Hudson’s Bay for unpaid rent, retailer says malls aren’t ‘first class’

The coming months could see more disputes emerge as shoppers turn to e-commerce

Hudson’s Bay Co. holds its annual meeting of shareholders in Toronto on June 3, 2016. Two landlords of the Hudson’s Bay Co. are suing the retailer for unpaid rent, alleging the iconic department store that anchors shopping malls across Canada hasn’t paid its bills at multiple locations since April. THE CANADIAN PRESS/Christopher Katsarov
A cleaner wipes a glass panel at Toronto’s Eaton Centre Shopping mall on Saturday, March 21, 2020. THE CANADIAN PRESS/Chris Young

12 weeks of Christmas — retailers speed up holiday plans in a daunting year

Higher than usual unemployment, end of loan deferrals could hamper shopping

A cleaner wipes a glass panel at Toronto’s Eaton Centre Shopping mall on Saturday, March 21, 2020. THE CANADIAN PRESS/Chris Young
Children jump into an inflatable pool in Los Angeles, Friday, July 17, 2020. Inflatable pools are driving a deluge of toy sales during the COVID-19 pandemic as consumers look to reclaim a few gallons of summer and enhance at-home leisure for their children, their pets and their feet. THE CANADIAN PRESS/AP/Jae C. Hong

Inflatable pools lead wave of toy sales as parents, kids reclaim slice of summer

Toys ‘R’ Us found itself swamped with calls for inflatable pools as sales climbed 70 per cent year

Children jump into an inflatable pool in Los Angeles, Friday, July 17, 2020. Inflatable pools are driving a deluge of toy sales during the COVID-19 pandemic as consumers look to reclaim a few gallons of summer and enhance at-home leisure for their children, their pets and their feet. THE CANADIAN PRESS/AP/Jae C. Hong